1. Request for information (yêu cầu thông tin)
*Thường được viết trong thư hỏi hàng (Enquiry
letter)
¯ I
am writing to inquire about … (tôi viết đê hỏi
về…)
¯ I
am writing in reference to/ with regard to … (tôi viết về vấn
đề…)
¯ I
read/heard … and would like to know (tôi đã đọc/nghe và muốn
biết…)
¯ Could
you please send me…(bạn có thể gửi cho
tôi…)
*For
example:
¯ Could
you please send me your most recent
brochure?
¯ Could
you fax me the results of the market
survey?
¯ I
would like to order ten copies of the book, Touchy
Situations.
¯ I
would be very grateful if you could send me this
information.
¯ Please
return the enclosed envelope with your payment.
2. Response
to request (phản hồi yêu
cầu)
¯ Thank
you for your interest/inquiry (cám ơn bạn đã quan tâm/hỏi
hàng)
¯ Enclosed
is the information you requested (Đính kèm là thông tin bạn yêu
cầu)
¯ You
can learn more about this at …(bạn có thể biết thêm về vấn đề này
tại…)
3. Goodwill
(thân thiện)
¯ Thank
you for your hospitality (cám ơn sự thân thiện của
bạn)
¯ I enjoyed
having lunch with you last week while I was in New
York.(enjoy+V_ing)
¯ Congratulations
on your
promotion to General Manager (congratulate
on)
¯ I
want to congratulate you on your new position
(‘’)
¯ I
was happy to hear that contract negotiations went well
4. Introduction
of product/service (giới thiệu dịch vụ, sản
phẩm)
¯ I
am writing to tell you about . . .(tôi viết để nói cho bạn
về…)
¯ (Our
new product) is coming out next month (sản phẩm mới của chúng tôi sẽ ra mắt vào
tháng sau.
¯ This
product/service is designed to (help you) . . .(sản phẩm/dịch vụ này được thiết
kể để…)
5. Reference
(sự liên
quan)
¯ I
am writing in regard to . . .(tôi viết
về...)
¯ I
am writing in reference to . .
.(“”)
¯ Please
refer to the enclosed invoice/brochure (vui lòng tham khảo hóa đơn đính
kèm)
¯ I
hope you have had a chance to look over the
materials we sent. (look over: xem
xét)
6. Confirmation (xác
nhận)
¯ I
am writing to confirm . .
.
¯ I
would like to confirm what we discussed last
Friday.
¯ I
would just like to confirm the main points we discussed . .
.
7. Notification (thông
báo)
¯ I
am writing to let you know that . . .(let s.o do
sth)
¯ Please
be aware/informed that . .
.
¯ I
would like to inform you of a recent policy change (inform s.o of
sth)
¯ I
am happy to inform you that . .
.
¯ Your
request for funding has been
approved.
8. Offer
Assistance
¯ If
you have further
questions,…
¯ If
you require assistance, please
contact:
¯ If
I can be of more help, please feel free to contact me at . .
.
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